Refund policy

Refund Policy

If you have any questions about our refund policy or product warranty, please contact us before purchasing the product.

Change of Mind

Products cannot be returned simply because you have changed your mind.

Faulty, Damaged or Incorrect Products

Please inspect your order upon receipt and contact us if the product is faulty, damaged or incorrect so we can assess the issue and arrange an appropriate solution.

Returns

To request a return, please contact lexartaustralia@gmail.com with your receipt or proof of purchase.

If your return is accepted, we will provide instructions on how and where to send your package. Please contact us before sending any products back.

Refunds

We will notify you once we have received and inspected your return and let you know whether the refund has been approved.

If approved, the refund will be processed to your original payment method. Please allow additional time for your bank or credit card company to process the refund.

Contact

For any return or refund questions, please email lexartaustralia@gmail.com.